Japanese Business Spoken Course | Business Japanese Communication Training

Japanese Business Spoken Course Curriculum

Japanese Business Spoken Course at Aakira Academy is an advanced communication program designed for professionals, job seekers, corporate employees, engineers, IT professionals, and students who have successfully completed or are certified in JLPT N4, JLPT N3, JLPT N2, or equivalent Japanese language proficiency. This course is ideal for learners who already possess a strong foundation in Japanese and want to enhance their Business Japanese communication skills for professional success in Japanese companies. The course focuses on business conversations, workplace communication, Japanese business etiquette, professional email writing, telephone communication, meetings, presentations, business vocabulary, customer interactions, honorific language (Keigo), and Japanese corporate culture. Through live interactive sessions, role-play activities, case studies, and real-world business scenarios, learners develop the confidence to communicate effectively with Japanese managers, colleagues, clients, and customers in professional environments. Whether you are preparing for employment in Japan, working in a Japanese MNC, supporting Japanese clients, or planning an onsite assignment, this course helps you communicate naturally and professionally in business situations while understanding Japanese workplace expectations and corporate culture. Online & Offline classes are available with flexible weekend batches, experienced trainers, small batch sizes, personalised feedback, practical speaking sessions, and industry-oriented learning to help you succeed in today's global workplace.

1 Japanese Business Fundamentals

Learning Outcomes

• Japanese workplace etiquette
• Professional greetings
• Self-introduction
• Company hierarchy
• Business manners

Topics Covered

• Business greetings
• 名刺交換 (Business Card Exchange)
• Bowing etiquette
• Dress code
• Office behaviour
• Time management
• Punctuality

Speaking Practice

• First day in office
• Introducing yourself
• Meeting your manager
• Meeting colleagues

2 Workplace Communication

Topics Covered

• Daily office conversations
• Asking for help
• Reporting work status
• Giving updates
• Asking permission
• Accepting and declining politely

Common Business Expressions

• お疲れ様です
• よろしくお願いいたします
• 失礼いたします
• 少々お待ちください

Role Plays

• Morning meeting
• Team discussion
• Speaking with seniors

3 Business Keigo (Core Module)

Master the three levels of professional Japanese used in business environments.

• Sonkeigo (Respectful Language)
• Kenjougo (Humble Language)
• Teineigo (Polite Language)

Practice Sessions

• Customer conversations
• Speaking with managers
• Speaking with clients

Exercises

• Casual → Teineigo
• Teineigo → Sonkeigo
• Teineigo → Kenjougo

4 Telephone Communication

Topics Covered

• Receiving calls
• Transferring calls
• Taking messages
• Calling customers
• Calling suppliers

Practical Scenarios

• Wrong number handling
• Appointment confirmation
• Customer enquiries
• Complaint handling

5 Business Email & Chat Communication

Learn

• Email format
• Subject lines
• Professional greetings
• Business requests
• Apology emails
• Follow-up emails

Business Collaboration Tools

• Microsoft Teams Chat
• Slack etiquette
• Business LINE communication

Assignments

• Write five different professional business emails.

6 Business Meetings

Topics Covered

• Joining meetings
• Introducing the agenda
• Giving opinions
• Agreeing and disagreeing politely
• Asking questions
• Summarising discussions

Practice Sessions

• Team meetings
• Client meetings
• Project updates

7 Presentation Skills

Students Learn

• Opening a presentation
• Explaining charts and graphs
• Comparing data
• Answering audience questions
• Closing a presentation professionally

Activities

• 3-minute speech
• Company introduction
• Product presentation

8 Japanese Work Culture

Topics Covered

• Ho-Ren-So (Report, Inform, Consult)
• Nemawashi
• Kaizen
• PDCA Cycle
• 5S Methodology
• Teamwork
• Workplace etiquette
• Overtime culture
• Business ethics

Gain a deep understanding of Japanese corporate culture and workplace expectations to work effectively in Japanese organisations.