Privacy Policy
1. Information We Collect
We collect the following types of information:
- Personal Information: Provided during registration, enrollment, or support interactions, such as your name, email address, phone number, payment details, and course activity.
- Technical and Usage Data: Automatically collected through cookies and tracking tools, including IP address, browser type, device information, and usage patterns.
2. How We Use Your Information
Your data is used to:
- Deliver and improve our educational services and platform
- Process payments and manage subscriptions
- Communicate course updates, offers, and important notifications
- Provide customer support
- Ensure platform security and compliance
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Trusted third-party service providers (e.g., payment processors, cloud storage)
- Legal authorities when required by law or for legal processes
4. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Withdraw consent where applicable
- To exercise your rights, contact us at: info@aakiraacademy.com.
5. Data Security
We use technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security.
6. Cookies and Tracking
We use cookies for:
- Site functionality
- Analytics and performance monitoring
- You can manage your cookie preferences through your browser settings
7. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us immediately.
8. Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted here with a revised effective date. Continued use of our services implies your acceptance of changes.
9. Payment Terms & Subscription Information
By enrolling in our online or blended courses, you:
- Agree to our payment terms
- Authorize recurring billing for subscriptions, if applicable
- Understand that billing occurs monthly on the original enrollment date. If your billing date falls on a non-existent calendar day (e.g., 31st), it will default to the nearest valid date
- Subscription plans include one-time, installment, or recurring billing options. Suspension or termination may result from failed payments.
Prices and refund eligibility may vary by region or promotion.
10. Pre-order for Online Courses
When pre-ordering:
- You must provide a valid Payment Method
- Charges begin only when the course launches and access is granted
- Future billing follows your chosen subscription plan
11.Third-Party Websites & Content
Our website may contain links to external sites or services. We are not responsible for their privacy practices or content. Please review their terms and policies before interacting with them.
12. Admissions & Student Data
We may collect information during course enrollment, including contact details,language learning goals, and educational background to help us provide appropriate training and course guidance.
Such information is processed in line with relevant agreements and our legitimate interest in assessing applicants. Without required data, we may be unable to process your application.
13. Cancellation Policy
Students may request course cancellation by contacting our support team or enrollment advisor through phone or email before the course begins.
14. Refund Policy
Refund eligibility may vary depending on the course and enrollment terms. Requests must be submitted within the specified refund period communicated during enrollment.
15. Payment Changes
Price Adjustments:
We may change pricing, features, or terms with 15 days’ notice. Continued use after that period indicates acceptance. You may cancel if you disagree with the changes.
Taxes
You agree to pay any applicable taxes (e.g., GST/VAT). Tax amounts are calculated based on your billing location. You indemnify us against any tax-related liabilities.
Credit Card Billing
Your card will be billed monthly if on a subscription. If updated card details are provided by your bank, we may use them to avoid service disruption. To update your billing method manually, visit your account settings.
16. Contact Us
If you have questions or concerns, please contact:
Aakira Academy
Bangalore
+91 6364035005
info@aakiraacademy.com